Experience News in a New Way
Good customer service is essential for businesses. But customer service isn’t enough when your client happens to be crazy.
Dr. Kustov Mikhael, a 40-year-old Russian obstetrician, came to a Nissan dealership in Moscow in a Suzuki Grand Vitara to pick up a car he had left for repairs. A clerk asked him to wait while his Nissan Navara was being processed. After waiting for only 20 minutes, Dr. Mikhael lost his temper, got in his Suzuki and began ramming the car into the showroom window, taking his frustration at on Nissans … one by one.
The obstetrician was finally arrested when his car got wedged in an office. Somehow, nobody was injured in the attack. If this is how the good doctor reacts after having to wait 20 minutes for a car, we don’t wanna know what happens to his patients if they don’t deliver their babies on time.